Independent industrial, packaging and scientific laser service · United States and Canada Mon–Fri 8:00–18:00 ET service@phasexlaser.com (732) 516-8880
Oral solid dose production equipment

Pharmaceutical Tablet Laser Drilling Equipment Service

Independent equipment service for tablet laser drilling and laser marking lines: tablet transport and indexing, vision and reject handling, accessible laser interfaces, extraction, controls, interlocks and utilities. We service the machine and hand over as-found and as-left technical records. Everything that touches the product stays with your quality unit.

Machine layerTransport, vision, laser interface, extraction, controls
Your quality unit decidesValidation, change control and release
CoverageUnited States and Canada

What a tablet drilling line is, as a service object

A tablet laser drilling line moves tablets past a laser at speed, holds orientation, drills or marks, inspects, and rejects what fails. The hardware is a transport and indexing system, a laser with its delivery and shutter arrangement, a vision and tracking chain, extraction, a machine controller and a safety circuit. Most reported faults turn out to sit in transport, indexing, vision or extraction rather than in the laser.

This equipment produces a critical quality attribute. On an osmotic-release tablet the drilled orifice is part of the product, not a cosmetic feature. That is why we treat every visit as work inside your change-control system from the first hour, and why the technical record we hand over is deliberately narrower than a validation document.

Scope in one paragraph

PhaseX can evaluate tablet transport, indexing and orientation hardware, feeders and conveyors, reject mechanisms, vision cameras, lighting and tracking interfaces, accessible laser and shutter interfaces, extraction and filtration, machine controls, I/O, HMI, interlocks and utilities. We do not create or change a drilling recipe, set or verify hole geometry, assess drug-release behaviour, perform or sign IQ/OQ/PQ, make the 21 CFR Part 11 determination for your systems, perform the contamination or cleaning assessment, or release a batch or product. Those decisions, and the validation that supports them, stay with the site and its quality unit.

Platforms and installed families we are asked about

01

CMS Laser TD-10

Entry-capacity tablet drilling system; confirm installed laser, vision package and line integration.

02

CMS Laser TD-70 and TD-70-2

Production drilling systems, single and dual configuration; confirm throughput configuration and reject handling.

03

CMS Laser TD-140

Highest published CMS capacity class; confirm transport, vision and extraction arrangement.

04

Ackley Hartnett H-Track, VIP and Delta

Laser drill and marking platforms; confirm model line, drive type and installed options.

05

Ackley Hartnett Servo, IBM and Cantilever

Further published platform families; confirm nameplate before any scope is agreed.

06

Ackley Hartnett Lab and R&D Laser Drill

Development-scale units; confirm whether the unit sits inside a GMP area or a development area.

07

Installed EAM tablet drilling systems

EAP Lasers publishes support for the installed EAM base. Where that route is the right one we say so and route it.

08

Other tablet drilling and marking lines

Send machine, laser, vision and controller nameplates. An unlisted builder is not an automatic refusal.

These are manufacturer-published platform names, used to identify customer equipment. They are product-identity evidence only: naming a platform here is not a statement that PhaseX has already serviced that platform, and it is not an OEM relationship.

Parts and assemblies owners ask about

  • Tablet transport, indexing drums, belts, guides and orientation hardware
  • Feeders, hoppers, conveyors, gates and reject mechanisms
  • Vision cameras, lenses, lighting, encoders and tracking interfaces
  • Accessible laser interface, shutter, protective window and beam-path hardware
  • Extraction blowers, ducting, filters, differential-pressure and monitoring devices
  • Industrial PCs, PLCs, I/O, HMI, safety relays and interlock devices
  • Chillers, pumps, flow and temperature devices, compressed-air conditioning

Parts and assemblies owners ask about

Observable machine symptoms

  • Line will not reach ready, or stops mid-batch with a machine fault
  • Indexing, transport or orientation fault; tablets mis-presented
  • Vision reject rate changed without a change in incoming product
  • Tracking loss between inspection and reject station
  • Laser unavailable, shutter fault, unstable indication or communication loss
  • Extraction, pressure, flow or filter alarm
  • Cycle completes but throughput has fallen against the line's own record

A symptom routes the evaluation; it does not diagnose a failed part.

Access, safety and customer-owned decisions

Send machine nameplates, exact alarm text and authorised screen images. Do not send batch records, product formulations, released recipes, validation documentation, system passwords or anything from a controlled electronic-records system.

Hole geometry, drug-release profile, recipe content, IQ/OQ/PQ, the Part 11 determination, contamination and cleaning assessment, requalification and batch or product release remain with the site and its quality unit. A PhaseX report is an equipment record: as-found condition, work performed, as-left condition. It is not a validation deliverable and it is not a release.

Site access for this equipment normally requires gowning, induction and, in some plants, a quality agreement. Tell us what your site requires before a date is agreed, because it changes how a visit is planned.

What to send before service planning

  • Machine builder, model and serial number as shown on the plate
  • Installed laser type and controller or HMI generation
  • Transport, indexing, vision and reject configuration
  • Exact alarm text, event time and the first subsystem to change
  • Throughput impact: line stopped, running degraded, or planned work
  • Site access requirements and your change-control contact

Request service

Manufacturer sources used for equipment identification

Questions owners ask

Does PhaseX perform validation, IQ/OQ/PQ or release?

No. We provide equipment service and a technical record of as-found condition, work performed and as-left condition. Validation, requalification, IQ/OQ/PQ, the Part 11 determination for your systems, and batch or product release stay with the site and its quality unit.

Will you set or adjust the drilled hole size?

No. Hole geometry and the recipe behind it are product attributes and belong to the site. We work on the machine that carries out the process and report what we measured on the machine.

Is the drilling recipe something you can recover?

No. Recipes, parameter sets and controlled electronic records stay inside your systems. We do not ask for them and we do not want them sent to us.

What does your site need to arrange before a visit?

Tell us the gowning and induction requirements, whether a quality agreement is needed, who holds change control, and whether the work is inside a GMP area or a development area. That shapes the written scope before anyone travels.

Tell us what the machine is doing

Five fields to start, and no obligation either way. We reply with an assessment and, where site or bench work makes sense, a written scope and a fixed fee for your approval.

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